FAQ
DELIVERY
How fast can I get my wetsuits?
Our products are usually shipped one day after the order is placed. Once your package is shipped, you’ll receive a shipping confirmation email with a tracking number. Depending on the country where you live, you can expect your item/s :
2-4 days in France
2-5 days in Europe
3-7 days International
Do you ship to my country?
YES WE DO !
What carrier do you use?
It depends on the country we are shipping to, but we always carefully select the best carrier to ensure the delivery time is as short as possible.
For France we use Colissimo
WETSUITS
What about sizing?
Please refer to our size chart.
If you have any doubt, feel free to contact us anytime..
You can also try our wetsuits in a store, check out our worldwide retailers.
How do I take care of my wetsuit?
After every surf, rinse your wetsuit with cold water. Then hang your wetsuit, preferably by the waist, in a dry and shady place to drip dry. Do not leave your wetsuit in the sun as this will damage the materials. Do not put your wetsuit in a washing machine or dryer. Do not use a blowdryer or chemicals.
Are Saint Jacques wetsuits eco-friendly?
We strive to make our product as eco-friendly as possible. By working with sustainable materials and partners, we’re reducing CO2 emission and our ecological footprint. We use Limestone neoprene, which is more eco-friendly than its petroleum based predecessor.
Warranty
• 1 year from original purchase date on all seams
• 1 year from original purchase date on neoprene
Do you sell other sizes (ML, XXL, XXS)?
Not yet, but we’ll keep you updated on our website and through social media.(Facebook,Instagram)
Can I use Saint Jacques wetsuits for diving?
Saint Jacques wetsuits have been exclusively designed for use during surface (above) water sports such as surfing, kiteboarding, windsurfing, kayaking, sailing etc. Do not use a Saint Jacques wetsuit for diving.
ABOUT SAINT JACQUES
Do you work with team riders?
Saint Jacques Wetsuits works with ambassadors; people who are just as passionate about our wetsuits and water sports as we are, and love to spread our story.